Jeff Rekett wasn’t looking for a new IT vendor in 2009 when MIS Computer Healthcare representatives asked to quote on the job, but he’s glad he took the time to listen. Jeff, the practice manager for Gynecologic Specialists of Northwestern, says MIS showed the cost-conscious practice how they could save money, while providing protective offsite ... [Read more]
Practice manager, Laurie Chen, is busy enough trying to juggle the demands of two doctors, staff and more than 300 patients at Northwestern Neurology Associates (NNA). She doesn’t have time to deal with technology problems – or an IT provider who isn’t responsive to her needs.
So, in December 2010 after disappointing response times and ... [Read more]
John Ruhl wasn’t satisfied. As practice manager for the Raby Institute, he relied on his outsourced IT company to make things run smoothly. And they weren’t. “There were a lot of technical issues the company couldn’t resolve,” he said. “We weren’t getting the time and attention required to resolve the technical issues we were experiencing. ... [Read more]
Maura Thiele is office manager for Internal Medicine Associates, the oldest private practice located at Northwestern Memorial Hospital. Maura supervises the 40-year old practice with its seven physicians and more than 2,000 patients. She wasn’t looking for an additional project – especially one that involved making a transition from paper files ... [Read more]
Dr. Kris McGrath knew a change was coming. For years, medical reimbursements had been declining and patients were unhappy with the high cost of medical treatment. As the only doctor in his Allergy Immunology practice, Dr. McGrath and his medical technologist work long hours to provide care for close to 5,000 patients.
So, when the federal ... [Read more]